The new paradigm for digital tenant experience​

Now more than ever, the best office buildings offer tenants and employees an experience beyond the basics. With our tenant portal, you can enhance the value of your building by connecting tenants with the spaces, services, and experiences that make your building unique.​ Our tenant experience software helps you foster a sense of community that will inspire loyalty among current tenants and attracts new occupants to your building. You'll also be able to improve your services and amenities — and set yourself apart from the competition — by using our technology to understand better what your tenants want and how you can best deliver it.

Two women on computers in an office talking about tenant experience

Tenant satisfaction, by our numbers


user satisfaction ​


daily interactions


platform adoption

Feature-rich at your fingertips

Our tenant experience app provides you and your tenants with easy access to various features and capabilities. For example, tenants can use their phones, tablet, or computer to learn about building and neighborhood events, book conference rooms and amenities, and more. Meanwhile, our software provides a straightforward look at tenants’ activities and preferences, so you can continue improving their experience.

Two phones showing a mobile keycard and the building elevator call features.

Touchless Access Control

Provide a seamless experience to digitally access all your building’s physical locations through your smartphone. Tenants gain the convenience of using a device they carry out of habit as their universal key. In addition, you gain greater control over building security and more insight into when and how tenants use your building’s public areas.

With one tap, use a mobile phone instead of a physical plastic keycard to unlock all doors, turnstiles and elevators from curb to desk.

Request an elevator via your mobile device by selecting from a list of pre-cleared floors​.

Invite visitors and automatically generate an email that coordinates visits, information, mobile access, and arrival notifications. ​


Simplify the commuting process by providing reservation capabilities and information for transit in a single place.

Whether by car, train, rideshare, or bicycle plan your commute and enjoy a welcoming end of trip experience​.

Access executive parking spaces and reserve daily parking to promote your in-building parking garage​.

Reserve, pay, and grant access through mobile keycards to bike parking rooms and incentivize green transit​.

Two phones showing a daily parking pass and bike room features.
Two phones showing nearby locations for restaurants and shopping in the building.

Food + Retail

Easily find in-building and nearby food options, happy hour spots, and the closest places to get your daily errands completed.

Discover nearby retailers or service providers such as shipping and copying, shoe services, or grooming services.

Order delivery or pickup from the best restaurants that are in your neighborhood.


Maximize the value of your amenities through Cohesion’s amenity booking and management platform. The app makes it easy for tenants to see everything you have to offer, and even easier for them to treat themselves.

Find, book, and pay for the perfect space for a board meeting, working lunch, or company event. ​

View, reserve, and pay for upcoming fitness classes in real-time.

View the days and times that different amenities are available for reservation​.

Two phones showing the amenity options offered as well as a fitness class confirmation.
Community building events and information on phones


Use the Cohesion app to build your workplace community, create awareness about events and perks in and around the building, and communicate to all of the building’s tenants and operators. You can tie it all together by using the app to emphasize your brand through your choice of images, colors, and more, helping translate the positive experiences tenants build through the app into goodwill toward the building.

Stay informed of planned building events, announcements, and promotions.

Offer a simple way to create exclusive offers at in-building and nearby retailers that are only available to app users in your building.​

Manage tenant facing events with the building calendar, push notifications and promotions directly to curated user groups. Highlight key building information to keep everyone informed.​

Activate underutilized spaces by hosting events and activities such as pop-up retail and local spotlights.

Inform users of building events, general announcements, and emergency alerts via SMS text, email, push notification, and robocall.​

Make it easy for tenants to find technical support, ask questions, and address concerns in real time through our chat portal directly in the app.


Cohesion has a dedicated implementation team that proactively engages with you to craft a tenant experience that fits your needs. We also host trainings, share user guides, and have a dedicated live chat feature to ensure customer success. We make sure you and your tenants can quickly take advantage of everything we have to offer. 

Yes! Our platform is designed to work with the existing systems you have in place.  With our extensive library of integrations, which is constantly growing, we have the flexibility and implementation expertise to enable our experience platform within your building’s specific context.

Yes!  Our product provides rich customization of roles and permission across the platform to ensure the right people can perform the tasks they need.

Cohesion’s security program is built on well-established standards, such as the NIST Cybersecurity Framework and SOC 2, which is annually audited. Additionally, we subject our infrastructure to twice annual penetration and vulnerability tests by third parties. On top of all that, we deploy our infrastructure in Azure’s well-protected cloud.


Get the tenant experience app your people will actually use

With our proven new tech onboarding process and hands-on training, we ensure the best experience for you, your employees, and your tenants. Let us know how we can help you create greater connection, collaboration and community within your buildings.

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